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Effective October 31, 2026

Privacy Policy

This policy explains how we collect, use and protect information on johnwalshrealtor.com. It includes our SMS Terms and Conditions.

Who we are

This website is operated by JSBA Group LLC, the business of John Walsh, a licensed New York real estate salesperson (License #31G01149353) sponsored by Serhant LLC (Broker License #10991233724). In this policy, “we,” “us” and “our” refer to John Walsh and JSBA Group LLC.

Information we collect

We collect the information you type into the forms on this website, such as your name, email address, phone number, property address and message.

We use cookie-free analytics to understand how the site is used in general, such as which pages are visited. These analytics do not identify you personally.

When you submit the form, we record the date, time and IP address of the submission as a record of your consent.

How we use your information

  • To respond to your inquiry and provide the real estate services you ask about.
  • To schedule and confirm appointments and showings.
  • To contact you by text message, phone call or email when you have agreed to it.
  • To keep records required by real estate licensing laws.

How we share your information

Data will not be sold or shared with third parties for marketing or promotional purposes. We do not sell, rent or trade phone numbers or any other personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any sharing and will not be shared with any third party.

We share information only with service providers that help us run our business, such as our customer relationship management system, our phone and texting provider and our website host; with our brokerage for supervision as required by law; and when required by law.

Your choices

You can ask us to access, correct or delete your information, or to stop contacting you, at any time. Email jwalsh@serhant.com or call (631) 569-0018.

Every email includes an unsubscribe link. To stop text messages, reply STOP to any message.

Data security and retention

We use reasonable administrative, technical and physical safeguards to protect your information. We keep it only as long as needed to provide our services and to meet legal and licensing recordkeeping requirements.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

SMS Terms and Conditions

  1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
  2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at jwalsh@serhant.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://www.johnwalshrealtor.com/privacy

Changes and contact

We may update this policy from time to time. The effective date at the top shows when it last changed. Questions? Email jwalsh@serhant.com or call (631) 569-0018.